Introduction
Welcome to FinchVPN, a service provided by Finch Technology Enterprise, operating under Malaysian law. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN services.
Information We Collect
We collect minimal information to ensure a secure and reliable service for all users. The types of data we may collect include:
- Account Information: When you create an account, we may collect your email address and password.
- Payment Information: For premium services, we may collect payment details, though third-party payment processors handle financial transactions.
- Usage Data: To optimize the performance of our VPN, we may collect anonymous usage statistics such as connection timestamps and bandwidth usage.
What We Do Not Collect
FinchVPN does not collect, log, or store any of the following information:
- Your browsing activity
- IP addresses connected through our VPN
- DNS queries
- Connection logs
How We Use Your Information
Your data is used solely to operate and improve our service. Specifically, we use your information to:
- Manage your account and provide customer support
- Process payments for premium services
- Analyze service performance for enhancement purposes
Data Security
We implement strong encryption and security protocols to protect your personal data. Access to your data is restricted to authorized personnel within Finch Technology Enterprise, and we regularly review our data handling practices to maintain the highest standards of security.
Third-Party Services
We may use third-party services such as payment processors or analytics tools. These services are subject to their own privacy policies, and we ensure they meet the privacy standards required by Malaysian law.
Your Rights
Under Malaysian data protection laws, you have the right to:
- Access your personal data
- Correct or update your information
- Request the deletion of your account and associated data
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email or through our service.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Finch Technology Enterprise, Kuala Lumpur, Malaysia
